📜 Terms & Conditions – Infriendia.com
Effective Date: 04/07/2025
Welcome to Infriendia.com. By using our website and services, you agree to the following Terms and Conditions. Please read them carefully.
1. Overview
Infriendia is a virtual travel concierge and cultural companion platform offering customized assistance, trip planning, and local experiences in India for international travelers.
2. Eligibility
You must be 18 years or older to use our services. By using Infriendia.com, you warrant that you have the legal authority to enter into this agreement.
3. Services Offered
- Customized travel planning
- Real-time virtual support during travel
- Insider experiences and bookings
- Emergency assistance and cultural guidance
Infriendia does not operate as a licensed tour operator but acts as a facilitator and concierge.
4. Payments
All services are prepaid via secure payment gateways. Prices are displayed in INR or USD. No refunds are issued unless a written cancellation is approved under special conditions.
5. Cancellations and Refunds
Refunds are offered only if:
- A service is canceled by Infriendia.
- The customer cancels with at least 48 hours’ notice and the service provider agrees.
Certain experiences are non-refundable and will be clearly marked as such.
6. Code of Conduct
Users agree to:
- Provide accurate travel and personal information.
- Treat Infriendia team members with respect and dignity.
- Avoid unlawful or inappropriate behavior when engaging with experiences arranged by Infriendia.
7. Liability
Infriendia is not responsible for:
- Injuries, delays, or loss during third-party experiences.
- Actions of external vendors or local guides.
- Visa or immigration issues.
While we strive for quality, all third-party arrangements are at your own risk.
8. Changes to Services
We reserve the right to modify, suspend, or discontinue any aspect of the service at any time without notice.
9. Intellectual Property
All content on Infriendia.com, including branding, guides, and media, is the property of Infriendia and cannot be reproduced without written permission.
10. Governing Law
These terms are governed by the laws of India. Any disputes shall be subject to the jurisdiction of the courts in Delhi, India.